Exchange and refund terms

Dear friends!

If you have any questions or doubts upon receiving the parcel, please contact us by phone +7 (495) 649-89-16 on weekdays from 10:00 to 18:00, or by e-mail volkov@venevalmaz.ru and we will offer you a convenient solution.

In the case of a return or exchange, the goods are sent to the company's address at the expense of the buyer. The company is ready to reimburse the shipping costs if:

- the product has not been used.

- The Technical Control Department will confirm the claims or doubts of the customer.

We value our reputation and value our customers!